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Solution manager update

Hi  I have installed new solution manager. What I must do at first? Must I do initial configurations or update to sp13(What is the initial version how can I check it?). Is there any guide how to...

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upgrade Solman 7.1 SP04 to SP13

Hi Experts, I am planning to upgrade my solution manager 7.1 SP04 to SP13 , but i have no idea how i can start . Please guide me what is the steps to update solman . Thanks & RegardsSanjiv Kumar

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BW process chain monitoring - Sending alerts to Mobile

Need steps or some documentation around on how to send Process chain monitoring alerts to Mobile. We have completed configuration of BW process chain monitoring and alerts can be be sent to Email....

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DVM & EWA Status

I am configuring DVM for a couple of systems and am having an issue in step 8 ' Activate DVM Extractors' .  My EWA status is red yet I get EWA reports for this system.  In addition, all my extractors...

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How to disable PPF action in WebUI before RfC is first saved

How can hide an action before RfC is first created and saved ? Here is my scenario. My RfC is suppose to move from Created --> Validation. The action to move from Created to Validation is Set...

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Connecting BIA system to Solution Manager system

Hi, I have done managed system configuration for ABAP as well as JAVA system. But now we have a BIA system P11 connect to a BI system P06 . The requirement is system monitoring of BIA system and it is...

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Import via ChaRM (status dependant) very slow

Hi Experts, currently we struggle with a weird Situation and we already tried to reproduce it, as for the Status dependent Import to our pre-production System we had a Import runtime of >24h for...

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Hide org. units / support teams in CRM UI / ITSM

Hello, is it possible to hide specific support teams in the ITSM for users with a specific role? The scenario is the following: User 1 can dispatch an incident to org. unit B, because org. unit C is...

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CHARM link between incident request for change and change document

Hi Experts, I am trying to find a way to extract report which shows link between Incident-->Request for Change --> Normal change, Urgent change etc. After reading this thread, I tried to execute...

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Job monitoring - get joblog details

Hi I´m trying to config the Unified Job Monitoring in Solman. I have created a scenario and the alerts are coming into Solman showing me that a job is failed. But i cannot find any place where i can...

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Technical Monitoring Grey Metrics

Hi Guys After setting up Technical Monitoring in a Customer Landscape, SolMan is displaying grey metrics for host and Central Instance Solution Manager is SPS13, I have updated Note to latest version,...

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" No Diagnostics agents currently registered in SLD, in System preparation,...

Hi Experts, In System Preparation --> Connect Diagnostic agents --> Getting a message " No Diagnostics agents currently registered in SLD". But I can see all the diagnostic agents are up and...

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ChaRM: Reassign Change Document

Hi We are on Solman 7.1 SP12 and are trying to reassign a change document (ZMMJ) to another project. It works fine for me but I have a high level of authorizations. For other users of ChaRM, they click...

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Creation of Solman Project from template

Hi, In order to create a solution manager project for ChaRM. currently I am creating it from the SOLAR_PROJECT_ADMIN transaction and then manually adding the logical component, creating the...

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Interactive Reporting - Host Availability

Hi Guys After implementing Technical Monitoring, and metrics working Im still unable to display Host Availability in System Reporting I have two different customer landscapes I have implmented recently...

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idoc types/BAPI to be used to integrating with SolMan ITSM

Dear all, can you please suggest what Idoc types and BAPIs I can use to be able to create/update incident in SolMan from External system? I need bidirectional communication. So as ext system triggers...

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Getting error in managed system configuration

Hi Experts, I am in Solution Manager 7.1 SP8, step Managed Systems Configuration .The Managed system is ABAP server.am facing issue in configuration Automatically face. 1)When click display for...

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Cost for an SAP Solution Manager System

SAP Solution Manager has such an extensive array of ALM capabilities customers want to leverage. Can you share your how you developed a cost benefit justification? What is the cost associated with...

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Charm Change Request Status

Hello I tried to look at the forum the inquiry I am about to make but I haven't found anything, that's why I am starting a new discussion, if there is already a discussion / forum topic on my question,...

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Issue in Managed System Configuration

Hi Experts, We are facing an issue in Solman_Setup --> Managed System Configuration in Step 4 --> Assign Diagnostic Agent as below. Our Solman details :  Solman 7.1 Sp12    Installed DAA in both...

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